Will I see the Caller ID banner on a show I’m recording on my DVR?
No. The Caller ID banner will appear on the screen while you're recording, but will not display when playing back the recorded show.
- How do I change the settings for Caller ID on my TV?
Go to Channel 999 and following the on screen prompts to control basic functions such as banner duration (short 10 seconds, medium 25 seconds, long 50 seconds) and turning the Caller ID feature on/off.
- Will the Caller ID banner show up on all digital set-tops in my home?
Yes if the Caller ID feature is enabled on each set-top. You must enable/disable the Caller ID feature on EACH digital set-top you have. Go to Channel 999 to enable/disable the Caller ID feature.
- Is there an extra charge for Caller ID to the TV?
No. Caller ID to your TV is included with your subscription to both digital cable and digital phone.
- What do I need to subscribe to in order to get Caller ID to my TV?
You must subscribe to both digital cable and digital phone.
- Will the Caller ID banner show up while I’m watching a recorded show from my DVR?
Yes, if it is a new call. If a call came in while you were recording and are now just watching the playback, that old call will not be on the recording.
- Can Caller ID on my TV show up on certain channels, but not others?
No. Caller ID to your TV will display on all channels when enabled. You cannot pick and choose which channels you don't want it to show up on.
- How many calls does Caller ID to the TV store?
Caller ID stores up to 10 calls on your TV. Tune to Channel 999 to view the last calls that have come in.
- Can you delete calls in the list?
You can clear the entire list but not just one entry.
- I'm having trouble with my TV Caller ID.
Troubleshooting: 1.Do you have an active Blue Ridge Digital Cable and Blue Ridge Digital Phone account? TV Caller ID will not work on any other phone system. 2.Make sure both Digital Cable and Digital Phone are working. 3. Reboot the digital box. You can do this one of two ways. a. Press ...
- If I am on the phone and a call comes in, does that call waiting call show up on my TV?
Yes. If you are on a call, the Caller ID banner for the incoming call will show up on your television.
- Does Caller ID to my TV display missed calls when I turn on my TV after it was off for a while?
No it only shows a banner for a current call.
