http://www.myblueridgecable.com/knowledgemanager en-us http://www.myblueridgecable.com/knowledgemanager ActiveKB NX bkershner@pencor.com Tue, 07 Sep 2010 08:59:32 EDT 20 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=108 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=108 Teams are blacked out due to the leagues restrictions on protecting the rights of the regional sports network such as CSN, Fox Sports Pitt, SNY, YES. A game will not be shown on a sports package w ... Erika Ahner Tue, 17 Nov 2009 18:52:35 GMT http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=37 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=37 Yes. With E911 (Enhanced 911), your telephone number and location are automatically transmitted to the operator during the call. So, if you are unable to communicate or the call is disconnected, t ... Marketing Dept Fri, 03 Jul 2009 12:54:48 GMT http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=122 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=122 No you should not need a special TV for digital cable service. If you already have our Basic+ level of service you will be able to get digital cable service, if it is available in your area. You ... Erika Ahner Fri, 03 Jul 2009 12:52:42 GMT http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=51 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=51 You can receive Blue Ridge Digital Cable on your current TV set by adding a digital converter. Blue Ridge Digital Cable gives you: New digital networks Digital music channels On-screen program gui ... Erika Ahner Fri, 03 Jul 2009 12:50:52 GMT http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=124 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=124 You can go to brctv.com and then click on “what’s on tv” to view a channel guide that can be printed. You can also look into upgrading to digital cable tv service (as low as $5 ... Erika Ahner Fri, 03 Jul 2009 12:45:52 GMT http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=54 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=54 There’s a filter on the line going into your home that our professional installers must remove in order for the interactive portions of the digital service (PassTime games/VOD/PPV) to be a ... Erika Ahner Fri, 03 Jul 2009 12:42:00 GMT http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=65 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=65 By 2009 over the air broadcasters can no longer broadcast with an analog signal. They will have to send out a digital signal. Affected customer's are those with roof antennas. They will have to ... Erika Ahner Thu, 02 Jul 2009 19:22:00 GMT http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=128 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=128 No. The Caller ID banner will appear on the screen while you're recording, but will not display when playing back the recorded show. Erika Ahner Fri, 13 Mar 2009 18:31:14 GMT http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=129 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=129 Go to Channel 999 and following the on screen prompts to control basic functions such as banner duration (short 10 seconds, medium 25 seconds, long 50 seconds) and turning the Caller ID feature on ... Erika Ahner Fri, 13 Mar 2009 18:31:04 GMT http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=130 http://www.myblueridgecable.com/knowledgemanager/questions.php?questionid=130 Yes if the Caller ID feature is enabled on each set-top. You must enable/disable the Caller ID feature on EACH digital set-top you have. Go to Channel 999 to enable/disable the Caller ID feature. Erika Ahner Fri, 13 Mar 2009 18:30:56 GMT