What do I do if my remote control will not change the channel?
In order to resolve problems with your remote control, please try the following:
· Make sure the power light on your receiver is lit.
· Check to see if the remote...
- How do I return to regular TV programming?
To return to regular TV programming, simply press the "channel up" or "channel down" buttons on your digital remote. Then make your channel selections as you normally would.
- How do I set up parental control on my tv?
Visit our web site under "Customer Care", "Troubleshooting", "Setting Parental Controls". Or click here for the parental control page of our website.
- How do I know what movies and programs are available on On Demand?
Tune to CHANNEL 1 and follow the on-screen prompts to access the On Demand categories and program selections. Use the arrow buttons on your digital remote control to navigate between the selections. T...
- What is V Chip?
Televisions with screens 13” or larger manufactured since January 1, 2000 are equipped with a V-Chip. A V-Chip works in conjunction with the TV rating system and allows you to block programmi...
- When will more High Definition programming become available?
Right now, several networks are offering high definition programming. As the networks move to increase the amount of high definition programming they currently offer, more high definition programming ...
- What programming is available in HD?
Click here for the latest list of channel available in HD.
- What is a Digital Receiver?
A Digital Receiver is a piece of equipment that receives digital programming from Blue Ridge and converts it into a format that can be connected to and viewed on a TV set. It is also commonly refer...
- Does the DVR allow me to watch and record high-definition programming?
Yes. You can view and record HD programming with an HD/DVR settop. If you are interested in a DVR that supports HD programming, please specify when ordering.
- How do I use the VCR/ DVD functionality, including play, pause, stop rewind and fast-forward?
There are two ways to use the VCR/ DVD functionality with your digital remote. 1. Use the arrow keys (right arrow = fast forward; left arrow = rewind; up arrow = Play; down arrow =Stop and select = p...
- Can I record On Demand programming on a Blue Ridge DVR?
No. On Demand and Music Choice programming cannot be recorded onto a DVR.
- How do I change the settings for Caller ID on my TV?
Go to Channel 999 and following the on screen prompts to control basic functions such as banner duration (short 10 seconds, medium 25 seconds, long 50 seconds) and turning the Caller ID feature on/off...
- If I get a Blue Ridge HD receiver, can I watch HD programming on my regular TV?
No. You need to have a high-definition television with an HD receiver to display HD programming.
- Can I record programs from premium channels such as HBO, Cinemax, Showtime, and Starz on my Blue Ridge DVR?
Yes. You can view and record programming from premium movie channels with DVR. If you are interested in a DVR that supports HD programming from these premium movie chanels, please specify when orde...
- There isn't any audio when using HDMI with a Digital box?
Press the 'settings' button on your remote and "A" button for more settings. Scroll up or down until you get to Audio Digital Out. This setting should be on HDMI.
- How do I resume viewing an On Demand movie?
If you stop a movie and would like to resume viewing it, return to the On Demand categories menu. Select My Saved Programs to view the programs that are currently active. Use the arrow keys to highlig...
- Can I pause, rewind, and fast-forward On Demand programs?
Absolutely. Use the arrow keys on your remote to play, pause, rewind, and fast-forward.
- Can I record HD channels?
Yes. We offer a DVR settop with an integrated HD tuner which will allow you to record HD programming in high definition format. If you are recording VHS or DVD, HD quality will not be represented sin...
- If I order a PPV movie or event on my digital set-top, will it be available on all digital set-tops I have in my house?
If you want to get a PPV movie or event on ALL of your digital set-tops, you must call in and order the movie/event through a Customer Service Respresentative. You will not be billed extra to have it...
- How many hours can you record on a DVR?
You have up to 40 hours of recording capacity for standard definition programming. If you record HD shows, recording capacity is less.