What programming is available in HD?
Click here for the latest list of channel available in HD.
Why can’t I pick up a digital/HD/DVR box at my local office & hook it up myself?
There’s a filter on the line going into your home that our professional installers must remove in order for the interactive portions of the digital service (PassTime games/VOD/PPV) to be acce...
Can I record programs from premium channels such as HBO, Cinemax, Showtime, and Starz on my Blue Ridge DVR?
Yes. You can view and record programming from premium movie channels with DVR. If you are interested in a DVR that supports HD programming from these premium movie chanels, please specify when orde...
What is HDTV?
High-Definition Television (HDTV) is a type of Digital Television (DTV) that receives and/or displays high-definition images and typically Dolby® Digital 5.1 Channel surround sound.
HDTV pro...
What do I need to get Blue Ridge HDTV?
Your high definition experience isn’t complete without these three essential components:
· A high definition capable television
· A Blue Ridge HD receiver ...
If I get a Blue Ridge HD receiver, can I watch HD programming on my regular TV?
No. You need to have a high-definition television with an HD receiver to display HD programming.
Why aren't all shows on an HD channel in HD?
Commercials and other shows not programmed in HD format will not come thru in HD quality. Most primetime and high profile shows, sports, etc are in HD however.
There isn't any audio when using HDMI with a Digital box?
Press the 'settings' button on your remote and "A" button for more settings. Scroll up or down until you get to Audio Digital Out. This setting should be on HDMI.
My picture on my widscreen high definition tv does not fit the tv screen on regular channels and I have a high definition box.
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Please go into "settings" and then "more settings" and then "aspect ratio" and make sure that the TV is set to widescreen 16:9 and stretch 4:3 and the output format is at 1080i.
What do I need to do to upgrade to high definition channels on my high definition TV?
Providing you've already purchased an HD capable TV set, you will need to have digital service from us installed on that TV. If you already have digital cable with us you will need to call custome...
Will I see the Caller ID banner on a show I’m recording on my DVR?
No. The Caller ID banner will appear on the screen while you're recording, but will not display when playing back the recorded show.
How do I change the settings for Caller ID on my TV?
Go to Channel 999 and following the on screen prompts to control basic functions such as banner duration (short 10 seconds, medium 25 seconds, long 50 seconds) and turning the Caller ID feature on/off...
Will the Caller ID banner show up on all digital set-tops in my home?
Yes if the Caller ID feature is enabled on each set-top. You must enable/disable the Caller ID feature on EACH digital set-top you have. Go to Channel 999 to enable/disable the Caller ID feature.
Is there an extra charge for Caller ID to the TV?
No. Caller ID to your TV is included with your subscription to both digital cable and digital phone.
What do I need to subscribe to in order to get Caller ID to my TV?
You must subscribe to both digital cable and digital phone.
Will the Caller ID banner show up while I’m watching a recorded show from my DVR?
Yes, if it is a new call. If a call came in while you were recording and are now just watching the playback, that old call will not be on the recording.
Can Caller ID on my TV show up on certain channels, but not others?
No. Caller ID to your TV will display on all channels when enabled. You cannot pick and choose which channels you don't want it to show up on.
How many calls does Caller ID to the TV store?
Caller ID stores up to 10 calls on your TV. Tune to Channel 999 to view the last calls that have come in.
Can you delete calls in the list?
You can clear the entire list but not just one entry.
If I am on the phone and a call comes in, does that call waiting call show up on my TV?
Yes. If you are on a call, the Caller ID banner for the incoming call will show up on your television.