I'm having trouble with my TV Caller ID.
... account? TV Caller ID will not work on any other phone system.
2.Make sure both Digital Cable and...orking.
3. Reboot the digital box. You can do this one of two ways.
a. Press and hold sim...
- How much is digital cable, internet and phone service?
Please visit our website for pricing. Keep in mind when subscribing...://www.brctv.com/prodserv/digital_cable/ High Speed Internet - http...://www.brctv.com/prodserv/digital_phone/pricing.php
- How is Blue Ridge Digital Phone service different from Vonage?
Digital Phone uses Internet Protocol and not the Internet. Digital phone calls travel on our private, managed network, but do not travel over the public Internet. Vonage requires you to have a high sp...
- How does Blue Ridge Digital Phone differ from traditional phone service that I currently have?
Digital Phone offers the convenience of unlimited local and long distance calling, 8 calling features: Voicemail, 3-way calling, call waiting, call forwarding, caller ID, and more for one low price. L...
- Do I have 911 service?
...ith E911 (Enhanced 911), your telephone number and location are aut...unable to communicate or the call is disconnected, the operator wil... register the new service address with BRC, your E911 calls WILL be...
- Is Blue Ridge Digital Phone compatible with alarm systems?
Blue Ridge Digital Phone is designed to work with most security systems. We do advise that you conta...
- Digital Phone uses Internet Protocol and not the Internet.
Digital phone calls travel on our private, managed network, and not over the public Internet.
- When switching to Blue Ridge Digital Phone, can I keep my existing phone number?
Yes. When subscribing to Blue Ridge Digital Phone, you have the option to keep your existing number or get a completely new one.
- Why is Digital Phone from Blue Ridge Communications better?
...s. Since Vonage runs over the Internet, quality is not guaranteed. BRC Digital Phone runs over our...rk making us more reliable and the quality of the phone calls better. If there is a power outage o...
- Is High Speed Internet secure?
Just as with phone access, special encryption and security features...eatures can be implemented in the cable modem world to provide secu...
- Do Digital Phone customers receive unlimited local and long distance calling for one low monthly price.
... Phone, unlimited local and long distance calling within the US, Al...nd Guam is included. Discounts on phone service are given when subs...
- Can I purchase a second battery for the phone modem?
Yes, Blue Ridge provides extra batteries for $29.95 +tax each.
- Why aren't all services available in all areas?
...advanced services such as digital cable, high speed internet and ph...are not technically possible at this time. We are constantly workin...
- Do Digital Phone customers receive a single bill for all of their services?
YES. Blue Ridge makes it easy by putting all services on one bill.
- Is there an extra charge for Caller ID to the TV?
No. Caller ID to your TV is included with your sub...cription to both digital cable and digital phone.
- If I am on the phone and a call comes in, does that call waiting call show up on my TV?
... the Caller ID banner for the incoming call will show up on your television.
- Why do you need security questions?
...deral Communications Commission (FCC) has determin...ed that customers’ phone records can be vuln...tain account information without use of a password...it http://www.myblueridgecable.com/secure/faq/
- Why should I switch from my current provider to Blue Ridge Digital Phone?
...stomers Unlimited local and long distance within the continental US...rks with your existing touch-tone phones Service: Reliable, Satisfa...
- Do you offer a money back guarantee?
... offer a 30-day money back guarantee. If you are dissatisfied with your Blue Ridge Digital Phone Ser...
- What do I need to subscribe to in order to get Caller ID to my TV?
You must subscribe to both digital cable and digital phone.