How is Blue Ridge Digital Phone service different from Vonage?
Digital Phone uses Internet Protocol and not the Internet. Digital phone calls travel on our private, managed network, but do not travel over the public Internet. Vonage requires you to have a high sp...
- How does Blue Ridge Digital Phone differ from traditional phone service that I currently have?
Digital Phone offers the convenience of unlimited local and long distance calling, 8 calling features: Voicemail, 3-way calling, call waiting, call forwarding, caller ID, and more for one low price. L...
- Is Blue Ridge Digital Phone compatible with alarm systems?
Blue Ridge Digital Phone is designed to work with most security systems. We do advise that you contact your alarm company prior to your Digital Phone installation to prevent any false alarms and after...
- Digital Phone uses Internet Protocol and not the Internet.
Digital phone calls travel on our private, managed network, and not over the public Internet.
- When switching to Blue Ridge Digital Phone, can I keep my existing phone number?
Yes. When subscribing to Blue Ridge Digital Phone, you have the option to keep your existing number or get a completely new one.
- Why is Digital Phone from Blue Ridge Communications better?
...igital Phone runs over our privately managed network making us more reliable and the quality of the phone calls better. If there is a power outage or if you lose Internet connectivity, Vonage will n...
- Do I have 911 service?
Yes. With E911 (Enhanced 911), your telephone number and location are automatically transmitted to the operator during the call. So, if you are unable to communicate or the call is disconnected, the o...
- Do Digital Phone customers receive unlimited local and long distance calling for one low monthly price.
...ng within the US, Alaska, Hawaii, Puerto Rico, US Virgin Islands and Guam is included. Discounts on phone service are given when subscribing to multiple products. Click here for pricing information.
- I'm having trouble with my TV Caller ID.
...e Ridge Digital Cable and Blue Ridge Digital Phone account? TV Caller ID will not work on any other phone system.
2.Make sure both Digital Cable and Digital Phone are working.
3. Reboot the digita...
- Can I purchase a second battery for the phone modem?
Yes, Blue Ridge provides extra batteries for $29.95 +tax each.
- Do Digital Phone customers receive a single bill for all of their services?
YES. Blue Ridge makes it easy by putting all services on one bill.
- How much is digital cable, internet and phone service?
...prodserv/prolog_express/pex_speed_pricing.php Digital Phone - http://www.brctv.com/prodserv/digital_phone/pricing.php
- If I am on the phone and a call comes in, does that call waiting call show up on my TV?
Yes. If you are on a call, the Caller ID banner for the incoming call will show up on your television.
- Why do you need security questions?
The Federal Communications Commission (FCC) has determined that customers’ phone records can be vulnerable to “pretexters” and data brokers who fraudulently obtain private informa...
- Why should I switch from my current provider to Blue Ridge Digital Phone?
...n Simplicity: One Bill for all services Keep your same number, works with your existing touch-tone phones Service: Reliable, Satisfaction guaranteed - 30 day money back Battery Back-Up just in case y...
- Do you offer a money back guarantee?
Yes. We are so confident about the quality of Blue Ridge Digital Phone that we offer a 30-day money back guarantee. If you are dissatisfied with your Blue Ridge Digital Phone Service for any reason, y...
- What are ways I can pay my bill?
There are several ways to pay your bill - Online with E-Bill, Easy Pay (direct debit), by phone, by mail or in a local office. 1. Online at brctv.com and click on "View and Pay Your Bill." This wi...
- Why aren't all services available in all areas?
...he same channels in all areas, but advanced services such as digital cable, high speed internet and phone are not technically possible at this time. We are constantly working to offer the lastest adva...
- Is there an extra charge for Caller ID to the TV?
No. Caller ID to your TV is included with your subscription to both digital cable and digital phone.
- What is Vonage? How does it work?
Vonage is a VOIP (Voice Over Internet Protocol) service. Vonage converts phone calls into data that runs through a high-speed Internet connection just like email. A high speed Internet connection is r...